Frequently Asked Questions
Need some help? You may find the answer here.
If you cannot find the information you are after, then please email us at email@example.com or call us on 1300 361 146.
How do I create an account?
I have forgotten my password. Can you send it to me?
Which credit cards can I use?
Does the magazine subscription price include GST?
I’ve been given a renewal/promotion code. How do I use it?
Can I subscribe if I live outside of Australia?
How do I give a gift subscription?
How do I change my delivery details?
When will I receive my first issue?
Can I purchase a back issue?
Can I cancel my subscription?
When will I receive my free gift?
Can I make a suggestion regarding your website?
How can I advertise on your website or in a magazine?
I have a query about a digital subscription that I purchased through mymagazines.com.au
You create an account after you have selected the magazines you wish to purchase. Simply add the magazines to your shopping cart, proceed to the checkout and fill in your contact details. You will be asked to create an account by nominating an account login and password.
If you are renewing a subscription, you will need to enter your renewal code at the checkout.
If you have forgotten your login name and/or password, then please contact Subscriber Services and provide us with your name, address, phone number and email address that you used during the initial sign up procedure.
We accept Visa or Mastercard payment. Alternately, you can pay with American Express, Diners Club by phone click here.
For payment by cheque or money order, please mail your order to us click here.
Yes, all prices shown on the mymagazines.com.au website for delivery within Australia are inclusive of GST. GST does not apply for overseas delivery.
Enter your renewal/promotion code at the checkout.
Yes, select the magazine that you wish to subscribe to and select the “overseas” option in the list of prices to add to your shopping cart. When you proceed to the checkout, enter the address details for overseas delivery where specified.
After selecting a subscription and entering your account details, you are then able to indicate that this is a gift subscription and enter the recipient’s delivery name and address.
To change your mymagazines.com.au account details, simply click on the My Account button, enter your Account Login and Password to access your address details. Press the Update My Details button once you have entered your new address.
When subscribing with mymagazines.com.au, you will receive the next available issue (we will not send you the “current” issue unless requested click here).
All deliveries are fulfilled by Australia Post. International deliveries are made via international courier. For more information regarding deliveries, click here.
If your magazine has not arrived within the timeframe indicated on your order confirmation email, then please contact Subscriber Services.
You can purchase a back issue from the back issue pages of selected magazine titles. Simply click on the Back Issues section from the magazine’s subscription page. Select the issue you’re interested in and add it to your shopping cart.
If you are after a particular back issue that is not displayed, then please phone Subscriber Services to enquire.
Please contact Subscriber Services regarding cancellations and refunds.
If you are eligible to receive a free gift, or you win a prize, it will arrive separately from your magazine subscription. Your gift or prize will be posted to you once the promotion has ended. Please allow 4-6 weeks for delivery.
If you have a suggestion as to how we can make mymagazines.com.au a better site, or have you found an error – then we would like to know! Send your comments to firstname.lastname@example.org
To enquire about advertising on mymagazines.com.au, please contact email@example.com
To find out more regarding advertising in a nextmedia magazine, please go to www.nextmedia.com.au